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Frequently asked questions

A condensing boiler makes more of the energy it runs on by using heat normally expelled through the flue. By converting over 90% of the fuel used (rather than just 50% in the case of some old boilers), a condensing boiler makes your fuel go further. Therefore, a condensing boiler can help to save you money and reduce your carbon footprint.

Combi is short for ‘combination’. It refers to the way this type of system serves as both a central heating boiler and a hot water heater. That means there’s no need for a water tank as hot water is provided on demand. As well as saving the space normally taken up by a water tank (in the loft or airing cupboard), a combi boiler saves on hot water costs as well as giving you hot water at mains pressure.

This typically forms part of a conventional heating system, and is linked to a series of water tanks that feed the boiler and radiators. Storing hot water is key to this system, so unlike a combi, a plentiful supply of hot water is always available. Space in the loft and airing cupboard is required for tanks.

Like a regular system, this uses stored hot water. But because the water is pumped from the boiler straight to the radiators and hot water tank, it’s a faster, more economical system. Many of the components of the system are builtin, making it easier, quicker and more affordable to install.

It’s important to check the electricity, if the boiler light is on, then you still have electricity and the problem is your boiler, if the light is not on, you have an electricity problem. Check the gas and that the meter valve is open and the valve under the boiler is open. Also check the pressure gauge, the correct boiler pressure is between 1.0 and 1.5.

Yes, we also provide boiler services and installations. We can provide a range of safe and efficient options. Our boiler services help to make sure your boiler is running efficiently, by having a regular boiler service, you can ensure that the system is safe and they can also help detect future problems which could lead to bigger boiler repair jobs.

The more reliable your boiler system, the less likely you are to undergo expensive boiler repairs or boiler replacements. We recommend you choose a brand such as Worcester Bosch as they are renowned for their quality systems and your less likely to suffer a boiler breakdown plus they offer a great guarantee.